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Terms & Conditions

Orders

    • All prices are inclusive of GST
    • All orders are required in writing, no verbal orders or changes will be accepted
    • Orders must be received by 3pm the day prior to function
    • Orders may be accepted on the day, a 20% surcharge will apply
    • All cancellations are required in writing
    • Cancellations for office catering is required a minimum 24 hours before delivery
    • Cancellations for cocktail or sit down functions are required 72 hours before event
    • Final numbers for cocktail or sit down functions are required 4 days prior to event

CANCELLATIONS

    • Office Catering – any reduction in numbers or cancellation to orders made less than 24
      hours prior to delivery are charged 100% of the total order.
    • Saturday and Sunday deliveries require 48 hour notice.
    • Formal Functions – any reductions in numbers or cancellation to orders made less than 72
      hours prior to delivery are charged 100% of the total order.
    • Final numbers for Formal Functions are required 4 days prior to event

    • Dietary Requirements

    • We are able to accommodate all dietary requests
    • All care is taken, but as we operate in a commercial kitchen, we cannot guarantee traces of
      the allergen.
    • All dietary requests must be received 72 hours prior to function
    • All office catering dietary requests incur a surcharge of $2.50 per person per meal, formal
      functions at $5.00 per person.

    • Minimum Orders

    Monday to Friday $100.00
    Saturday $300.00
    Sunday $500.00 (not including Sunday surcharge)
    Public Holidays $750 (not including Public Holiday Surcharge)

    Orders can be collected Monday to Friday below the minimum rate during business hours at our Braddon premises

    Sunday and Public holiday Surcharge

        • There is a 20% surcharge for any orders placed on a Sunday and Public Holidays

    Payment Terms

      • A Tax Invoice will be issued for each order and emailed to the client
      • All business accounts are 7 days unless prior arrangements have been made
      • All private accounts are to be paid in full 72 hours prior to function
      • Payment can be made by credit card, direct credit or cash
      • Credit card payments incur 1.5% surcharge (Visa/MasterCard)
      • Amex/Diners card payments incur 2.5% surcharge