Terms & Conditions

 

ORDERS

• All prices are inclusive of GST
• All orders are required in writing, no verbal orders or changes will be accepted
• Orders must be received by 1pm the day prior to function
• Orders may be accepted on the day, a 20% surcharge will apply
• All cancellations are required in writing
• Cancellations for office catering is required a minimum 24 hours before delivery
• Cancellations for cocktail or sit down functions are required 96 hours before event
• Final numbers for cocktail or sit down functions are required 7 days prior to event

 

DIETARY REQUIREMENTS

• We are able to accommodate all dietary requests
• We cannot guarantee no traces of the allergen as we do work in a commercial production facility
• All dietary requests must be received 72 hours prior to function
• Dietary requests may incur a surcharge of $2.50-$7.50 per person per meal

 

MINIMUM ORDERS                   (excluding delivery fee)

Monday to Friday                                 $100

Saturday                                                 $300

Sunday                                                    $750 (not including Sunday Surcharge)

Public Holidays                                     $1000 (not including Public Holiday Surcharge)

 

• Orders can be collected Monday to Friday below the minimum rate during business hours at our Braddon premises

 

SUNDAY AND PUBLIC HOLIDAY SURCHARGE

• There is a 20% surcharge for any orders placed on a Sunday and Public Holidays

PAYMENT TERMS

• A Tax Invoice will be issued for each order and emailed to the client
• All business accounts are 7 days unless prior arrangements have been made
• All private accounts are to be paid in full 72 hours prior to function
• Payment can be made by credit card, direct credit or cash
• Credit card payments incur a 1.5% surcharge (Visa, Mastercard)
• AMEX & Diners payments incur a 2.5% surcharge

DELIVERY FEE

• Please note that a delivery fee is applicable for all orders, per delivery and only includes one return trip per delivery for collection of any catering equipment.
• Pick up of equipment will be done the following day unless prior arrangements have been made.

 

Postcode	Week Days 7am-5pm	Saturday 7am-5pm	Sunday 7am-5pm	Weekday After Hour Surcharge	Weekend After Hour Surcharge
Inner North/South	$15	$20	$30	$30	$100
Woden,Weston	$20	$30	$40	$40	$100
Belconnen,Gungahlin	$20	$30	$40	$40	$100
Tuggeranong, Qbn	$30	$40	$60	$60	$100

 

• Deliveries outside of the above areas will be quoted as required
• Deliveries required before 7am in the morning and after 5pm in the afternoon will incur the after hour surcharge (as above)